Return Policy

30-Day Return Policy

We want you to be completely satisfied with your purchase. If you're not happy with your ergonomic furniture, you may return it within 30 days of delivery for a full refund or exchange.

Return Conditions

To be eligible for a return, your item must be:

  • In its original condition
  • Unused and unassembled (if applicable)
  • In the original packaging with all parts and accessories included
  • Accompanied by the original receipt or proof of purchase

How to Initiate a Return

To start a return, please contact us:

We will provide you with a return authorization number and shipping instructions.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or we made an error. We recommend using a trackable shipping service and purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

For large items, we may arrange for pickup at an additional cost. Please contact us to discuss return shipping options.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 10 business days.

Please note that shipping costs are non-refundable unless the return is due to our error or a defective product.

Exchanges

If you need to exchange an item for a different size or model, please contact us. We'll process the exchange once we receive your returned item. You will be responsible for any price difference and additional shipping costs.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or full refund, and we will cover all return shipping costs. Please include photos of the damage when you contact us.

Non-Returnable Items

The following items cannot be returned:

  • Custom-made or personalized items
  • Items that have been assembled and used extensively
  • Items without proof of purchase
  • Items returned after the 30-day return period

Questions

If you have questions about our return policy, please contact us:

Glyxtyhroziu
56 W 24th St, New York, NY 10025, USA
Phone: (201) 869-1412
Email: info@glyxtyhroziu.world